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For Service Manager

Know the owner and the boat before they finish their sentence.

Boat dealer service manager software: service requests matched to the customer and the hull, with the whole history attached.

Talk about your service department

BoaterOS covers service requests and the customer and hull history. Work orders, parts, technician scheduling and invoicing stay in your service system.

/ Voicemail

of voicemails transcribed automatically onto the customer record.

/ 01 One queue

Service requests land in one queue.

From the website, email and hand-offs, matched to the customer and the hull.

BoaterOS service request queue: incoming requests by type and channel, with triage status and submitted date (requester details blurred)
/ 02 Hull history

A used boat doesn't walk in a stranger.

Every boat keeps its own history across owners, sales and service.

/ 03 Voicemail

Voicemails transcribed on the owner's file.

So the service writer reads the message instead of replaying it.

Questions you'd ask.

BoaterOS is the boat dealer management system for the front of the store: website, leads, CRM, marketing, inventory, deals, brokerage and service requests on one record. Your accounting system stays where it is, with accounting integration on the roadmap. The history from your current system comes over with you.

No. BoaterOS handles service requests and the customer and hull history attached to them. Work orders, parts, technician scheduling and invoicing stay in your current service system. Keep your service billing where it is.

Service requests from the website, email and hand-offs, matched to the customer and the hull, plus voicemails transcribed on the owner's file. Every boat keeps its history across owners, sales and service.